Welcome to Proper Guard. By accessing or using our website and services, you agree to be bound by the following Terms of Use. If you do not agree to these terms, please refrain from using our site or services.
1. Acceptance of Terms
By visiting our website, engaging with our legal services, or communicating with us electronically, you acknowledge that you have read, understood, and agreed to these Terms of Use, as well as our Privacy Policy. These terms apply to all visitors, users, and others who access or use the services.
2. Eligibility
You must be at least 18 years of age to use our services. By using our website, you represent and warrant that you meet this requirement and that the information you provide is accurate and complete.
3. Services Provided
Proper Guard offers legal consultancy and documentation support specifically for property transactions within Singapore. Our services include, but are not limited to, contract reviews, legal due diligence, advisory on property purchases, and document handling.
All services are provided in accordance with the laws of Singapore and are intended for informational and compliance purposes only. We do not act as your agent, buyer, or financial representative.
4. User Responsibilities
You agree not to use the website or our services for any unlawful or unauthorized purposes. You are responsible for maintaining the confidentiality of your personal information and any materials provided to us. Any misuse of our services, including providing false or misleading data, may result in termination of services without notice.
5. Intellectual Property
All content on this website, including text, logos, icons, graphics, documents, and layout, is the exclusive property of Proper Guard. Unauthorized reproduction, distribution, or exploitation of any part of the site is strictly prohibited.
6. Limitation of Liability
While we strive to provide accurate and up-to-date legal support, Proper Guard shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use of our services or reliance on our legal advice. You agree that your use of our services is at your sole risk.
7. Modifications to Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Your continued use of the website or services following any changes indicates your acceptance of the new terms.
Service Disclaimer
Proper Guard provides legal consulting services related to real estate transactions. These services do not constitute full legal representation, and no attorney-client relationship is formed by the use of our site or purchase of our service packages.
While our team comprises qualified legal professionals, the information and guidance provided are meant for general compliance and procedural assistance. We do not provide representation in court or litigation support unless explicitly agreed in writing.
You should always consult with a licensed solicitor for matters that require courtroom representation, conflict resolution, or legal action beyond the scope of documentation and compliance support.
Refund Policy
At Proper Guard, we aim to provide clarity and value in every service we offer. However, due to the nature of legal consultancy work, we maintain a strict refund policy as outlined below:
Eligibility for Refunds:
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Full refunds are only available if the request is made before any legal work has begun on your case.
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Partial refunds may be issued if cancellation occurs during a multi-step process, and only a portion of the work has been completed.
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No refunds will be issued for completed legal work, submitted documentation, or once final documents have been delivered.
Non-Refundable Situations:
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Change of mind after services have started.
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Delay or failure to provide necessary client documents.
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Dissatisfaction due to outcomes outside our legal scope (e.g., property rejection, financing issues).
How to Request a Refund:
To request a refund, please email support@properguardups.com with your name, service purchased, and reason for the request. We will respond within 3 business days and process eligible refunds within 7 business days.
Governing Law
These Terms of Use shall be governed and interpreted in accordance with the laws of the Republic of Singapore. Any disputes arising from or in connection with the use of our services shall be subject to the exclusive jurisdiction of the courts of Singapore.
Contact Us
If you have any questions about these Terms of Use, or wish to clarify any point regarding our services, please contact us at:
support@properguardups.com